- Organize your P&L to calculate meaningful trends
- Identify the P&L line items that you can impact in the short term versus the long term
- Integrate data you collect from your payroll and other systems to augment your P&L for effective trending and performance measuring
- Analyze and calculate data for start-ups to effectively trend in the beginning months of operations
- Correctly compare one center’s performance to another to determine operational success
Recorded for the 2019 Urgent Care Convention & Expo
56 minutes of synced audio and PowerPoint
Course Description:
For many operators, the P&L is a mis-used management tool that is defended rather than utilized for success. Management of the P&L should include operators and be part of the ongoing daily center management. In this course you will learn how to navigate and utilize your profit & loss statement.
Speaker: Tracy E. Patterson, MBA, MHSA, CHC, Continuum Health Solutions
Tracy Patterson began in urgent care in 1997 when she joined NextCare and served in multiple capacities as the organization grew. She managed nearly every department at some point in her tenure, including the Business Office, Compliance, IT, Clinical Services (Lab, Radiology, Dispensing), Development and Operations. She was integral in the customization of the organization’s IT platform to augment its strategic, operational and growth objectives. Ms. Patterson also spearheaded the development or relocation of new and existing sites. In 2012, Ms. Patterson formed Continuum Health Solutions with Laurel Stoimenoff, where they continue to lead these development projects with hospital, equity, physician and medical practice clients in a consulting capacity. With over 20 years of urgent care experience in multi-state settings, she is acutely aware of opportunities and potential risks which can be avoided as a result of that acumen. Since creating Continuum Health Solutions, Ms. Patterson has served as the project manager for both large metropolitan and smaller community health systems in their development of their urgent care service line including the selection, design and project management of urgent care sites and the interim operational management. She also assists clients in developing business plans, financial modeling, establishing operational policies and meeting regulatory compliance. Currently the Chair of the Payer Relations Committee and an Accreditation Surveyor, Ms. Patterson is actively involved in UCA and the industry. She holds a Masters of Business Administration, a Masters of Health Services, and a Bachelors in Accounting and is a certified in Healthcare Compliance.
Disclosures:
Independent Contractor, Accreditation Surveyor - UCA
1 CUCMP
Submitting for Credit:
To obtain CUCMP credit you must earn a score of 80% (4 out of 5 correct) on the test and complete the survey. You will be allowed 3 attempts to pass the test.
Please email education@ucaoa.org with questions.
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